SECTORS
e-commerce
Conversational commerce is a rapidly growing trend in the e-commerce industry. It involves using chatbots and other forms of artificial intelligence to interact with customers and help them make purchases via their preferred platform, from Whatsapp and SMS to Facebook Messenger and Instagram. With the wide scale adoption of messaging platforms and mobile devices, consumers are increasingly using chat as a way to communicate with and purchase from businesses.
Opinion by
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Yash Kotak
03.03.2023
As part of our quick fire questions series – or QFQs – we spoke to Deirdre McGettrick, cofounder and CEO of ufurnish about revolutionising the way we discover products for our home, angel investment and investing in the right people for your business and stage of growth.
25.10.2022
It’s been sixteen years since ‘Google’ became a recognised verb in the Oxford English Dictionary, and it is still our first port of call when looking for something. We’ve all been there. Who hasn’t Googled for a new pair of Veja shoes or a ME+EM maxi dress? Google Shopping allows shoppers to search for any product online to easily compare items and prices across sellers – but a simple listing is only the starting line for retailers to gain a competitive advantage.
Opinion by
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Drew Smith
22.09.2022
As part of our quick fire questions series – or QFQs – we spoke to Youri Moskovic, cofounder and CEO of Prediko about Enterprise experience, enabling a new generation of ecommerce businesses to run their back-office operations and their $5M Seed round led by Felix Capital.
Portfolio by
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Youri Moskovic
14.09.2022
What constitutes commerce success in 2022? It’s a seriously tough climate out there. In B2B and B2C, it's harder than ever to win and retain customers. There’s so much choice, and it's easy to switch suppliers, which means that customer experience has become the primary way of differentiation.
Opinion by
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Alexander Graf
31.05.2022
We spoke to Priya Downes, founder of Nudea, about creating an underwear brand that is fit-centric, the power of being hands-on, and the challenges created by a lack of women investors.
28.04.2022
As part of our new quick fire questions series – or QFQs – we spoke to James Folger, CEO and founder of The Stem, about moving on from investment banking, the joy of nature and the value of social media to his business.
04.04.2022
Love Not War is a British sustainable sex toy startup that understands pleasure is important, and so is the planet. That’s why they created the world’s first sustainable range of eco-friendly vibrators.
07.03.2022
Today, businesses need to support multiple customer touch points. From traditional customer services communications to the rapidly expanding mobile commerce channel, how can a company manage these channels into an integrated environment that delivers infrastructure cost savings, efficiency gains and future proofing?
Decoding by
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David Howell
20.01.2022
Last week, Amazon announced that it will no longer accept UK-issued Visa credit cards from January 2022. The reason came down to the high fees that Visa charges for processing credit card transactions. While the change may come as a shock to many, it brought to light an issue that merchants have long been protesting.
02.12.2021
New research by iStock has found that supporting the environment and supporting the local economy are linked for many UK consumers who are choosing to shop smarter than ever before.
News by
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Maddyness UK
22.11.2021
We are currently experiencing a small business boom in the UK. The number of new small businesses registered in the third quarter of 2020 rose 30% compared with 2019 – the largest increase since 2012. On top of that, driven by the pandemic, e-commerce revenues across Europe jumped by 30% to a record $465B in 2021, a number which is expected to reach almost $570B by the end of 2025.
Opinion by
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Asher Ismail
20.10.2021
Like every other industry, the furniture industry has changed with time. The current pandemic has driven a seismic shift in its mode of operations. As a result, retailers and manufacturers are now focusing their attention on growth in the ecommerce furniture industry.
Opinion by
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Maddyness UK
08.10.2021
Josh Graham is cofounder and CMO at Airtime Rewards, the loyalty rewards platform that allows members to earn rewards to reduce their mobile bills as they shop. He tells us about the journey to reaching 1.5M members.
05.10.2021
Maddyness Factory
The Maddyness teams have been committed for over a decade to the most innovative companies in France and those closest to entrepreneurs. Every day, we are committed to promoting your operations, to creating the best content for you, in all its forms. Want to work with the favorite media of entrepreneurs? Us too.
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