SECTEURS
e-commerce
As part of our quick founder questions series – or QFQs – we spoke to Ella d'Amato Co-Founder & CEO of i love it about why sharing matters, harnessing the value of customer satisfaction and how to create a fairer and trusted shopping space for all.
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Ella d'Amato
18.10.2024
Starting an ecommerce store can be a rewarding venture, offering the potential for significant profit and flexibility. However, to achieve success, careful planning and execution are essential. Here’s a step-by-step guide to help you set up and run a profitable ecommerce store.
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George Mathew
27.06.2024
Creating a startup is always challenging. Founding one during a tech downturn, cost of living crisis and recession seems near impossible. However, with risk comes reward and many of the world’s most successful companies were founded during times of economic uncertainty. As part of a series with Antler, Maddyness has interviewed founders hoping to become the entrepreneurial success stories to emerge from this time of crisis. This week, Maddyness spoke to Watson Gardiner, cofounder of cartd.
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Watson Gardiner
05.06.2024
In the earlier history of the internet, social media and eCommerce were two distinct entities. Now, with tech giants like Meta showing a rapidly expanding influence on the global eCommerce market, the two categories are becoming more closely entwined every year.
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Daniel Groves
22.05.2024
In the dynamic landscape of e-commerce, customer engagement stands as a pivotal factor in driving success. With the advent of AI technology, particularly chatbots, businesses are witnessing a transformation in how they interact with customers.
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Kelly Mason
20.04.2024
In today's competitive ecommerce landscape, merely facilitating transactions is no longer sufficient to stand out. Consumers seek meaningful interactions and personalised experiences that leave a lasting impression. This is where AI-enhanced ecommerce service steps in, offering innovative solutions to elevate customer engagement and satisfaction.
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Kelly Mason
16.03.2024
If you have shopped online over the last year or so, chances are you have come across Temu. The e-commerce app that is part of the Chinese conglomerate, Pinduoduo, and has been quite aggressively marketed – even advertising during the Super Bowl – and consequently in the United States alone it had more downloads than companies like Amazon and Walmart during the second quarter of 2022.
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Steven van Belleghem
31.01.2024
As part of a series about Virgin StartUp’s Collective Impact programme, Maddyness spoke to Thomas Panton, CEO and Hugo Douglas-Deane, CMO of Canopey.
28.09.2023
As part of our quick founder questions series – or QFQs – we spoke to Daniel Hemsley, cofounder and CEO of Beagle about the climate crisis, the desire to make more sustainable choices and tackling consumer pain points.
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Daniel Hemsley
17.08.2023
Catering to customer demand and ensuring your eCommerce offering stands out from the competition can be a challenge. But keeping up with what customers want, when they want it, is no longer enough. Retailers and brands are now expected to exceed expectations.
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Beth Norton
16.08.2023
With so many online retailers across the world, it’s important to ensure that your e-commerce business stands out from the rest. This means that having the right customer service compared to your competitors can only be done through automation.
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George Mathew
16.06.2023
Gamification is an e-commerce trend that has taken the retail sector by storm. Its popularity only continues to soar and is now an essential marketing tool for retailers determined to drive loyalty and sales.
24.03.2023
The rise of e-commerce has led to the need for better customer service, as customers now demand instant gratification and personalised experiences. This has given rise to the adoption of AI-powered Chabots, which have become a game-changer in the e-commerce industry. The use of Chatbots has been shown to increase customer satisfaction and loyalty, while also improving B2B lead generation.
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Kelly Mason
18.03.2023
Conversational commerce is a rapidly growing trend in the e-commerce industry. It involves using chatbots and other forms of artificial intelligence to interact with customers and help them make purchases via their preferred platform, from Whatsapp and SMS to Facebook Messenger and Instagram. With the wide scale adoption of messaging platforms and mobile devices, consumers are increasingly using chat as a way to communicate with and purchase from businesses.
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Yash Kotak
03.03.2023
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