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ARTICLES BY “David Johnson”
Meet Be.EV, pioneering the future of EV charging across the country
As part of our quick fire questions series – or QFQs – we spoke to Asif Ghafoor, CEO and cofounder of Be.EV about being a catalyst for change, connecting the community and leaving a vital legacy.
Portfolio by " Asif Ghafoor
22.03.2023
Meet Be.EV, pioneering the future of EV charging across the country
Why customer criticism is a business’s friend
Many companies approach customer satisfaction incorrectly. In nearly every market, businesses prioritise profits, and by doing so miss out on valuable opportunities to either a) provide excellent experiences customers will remember or b) rectify bad experiences they won’t forget.
Opinion by " Dominic Monkhouse
21.03.2023
Why customer criticism is a business’s friend
3 Effective ways to handle redundancy survivor guilt
While those who have recently been made redundant might beg to differ, surviving company layoffs can be equally distressing.
News by " Aoibhinn Mc Bride
21.03.2023
Maddyness Jobbio MaddyJobs 4
How businesses can boost customer and employee loyalty with tree planting
For the International Day of Forests, Maddyness spoke to the team at Treeapp to discover what our readers can do to help increase employee satisfaction, increase sales and tackle climate change. If you’d like to find out more about what Treeapp does, head to the bottom of this article!
News by " Maddyness UK
21.03.2023
How businesses can boost customer and employee loyalty with tree planting
Leveraging comparative advantage in the consumer sector, a profile of Cleavemoor
With #QVCS Maddyness profiles different funds to give founders and entrepreneurs the information they need to choose the right investor. Today we interview Ewan Mitchell, founder of Cleavemoor Limited.
Portfolio by " Ewan Mitchell
20.03.2023
Leveraging comparative advantage in the consumer sector, a profile of Cleavemoor
5 ways startups can use employee benefits to support older workers
As the cost of living increases, the number of older workers looking to re-enter the workforce is also on the rise. So for startups considering ways to combat the growing skills shortage, attracting older workers, who bring a vast array of skills, knowledge and experience, can provide a welcome solution.
Tools by " Ally Fekaiki
18.03.2023
5 ways startups can use employee benefits to support older workers
Looking for a rapid, easy dry cleaning solution? Meet LaundryHeap
As part of our quick fire questions series – or QFQs – we spoke to Deyan Dimitrov, CEO and founder of Laundryheap about the market for rapid dry cleaning services, an international working culture and the value of bootstrapping.
Portfolio by " Deyan Dimitrov
18.03.2023
Looking for a rapid, easy dry cleaning solution? Meet LaundryHeap
AI-powered chatbots: The next frontier in e-commerce customer service
The rise of e-commerce has led to the need for better customer service, as customers now demand instant gratification and personalised experiences. This has given rise to the adoption of AI-powered Chabots, which have become a game-changer in the e-commerce industry. The use of Chatbots has been shown to increase customer satisfaction and loyalty, while also improving B2B lead generation.
Opinion by " Kelly Mason
18.03.2023
Quanticore: Navigating the shifting tech realms
ZOE, a digital identity app and therapy platform all deliver in this week's Maddymoney
Every week, Maddyness brings you the latest investment news from the UK startup ecosystem. Here's a recap of this week's investments.
News by " Maddyness UK
17.03.2023
The ultimate guide to writing a mission statement
A mission statement is one of the most important things every company should have. Though it isn’t a budget that you can spend on marketing or an office you can rent to have a space for your team to work, a mission statement has a very practical purpose.
Tools by " Frank Hamilton
17.03.2023
The ultimate guide to writing a mission statement
How to implement ChatGPT: a sober look at the opportunities and risks of a new tool with near limitless potential
Generative AI is an exciting new technology with seemingly endless applications, undoubtedly kicking off a race for forward-looking businesses to start using it. Dr Caroline Chibelushi, Artificial Intelligence expert at Innovate UK KTN, discusses how we should be approaching ChatGPT, exploring the opportunities and pitfalls of this AI chatbot so that businesses can use it to their benefit and with minimal risk.
Decoding by " Dr Caroline Chibelushi
16.03.2023
How to implement ChatGPT: a sober look at the opportunities and risks of a new tool with near limitless potential
Untapping the potential of loyalty with Antavo
As part of our quick fire questions series – or QFQs – we spoke to Zsuzsa Kecsmar, Chief Strategy Officer and cofounder of Antavo about loyalty, the importance of innovation, and why thought leadership is vital when it comes to strategy.
Portfolio by " Zsuzsa Kecsmar
16.03.2023
‘Lost a big deal? How to work out what went wrong'
Whoever takes the call: The news will be shocking with burning questions popping up on the person’s inside: “Why did we lose? and even more scary: “How will I explain THAT to my management and peers?”
Opinion by " Gabriele Rehbock
16.03.2023
‘Lost a big deal? How to work out what went wrong'
Meet JAAQ, and discover comprehensive and credible mental health resources
As part of our quick fire questions series – or QFQs – we spoke to Danny Gray, Founder and CEO of JAAQ about breaking down the mental health stigma, creating a platform for accessing and sharing lived experiences, and helping the millions of people currently waiting for mental health support.
Portfolio by " Danny Gray
15.03.2023
Meet JAAQ, and discover comprehensive and credible mental health resources
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